Terms of Service

1. Introduction & Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Dorbell Hardware Pvt. Ltd. website ("Dorbell," "we," "us," or "our"), including all content, products, catalogs, and services presented on it. By accessing or using this website in any way — browsing products, submitting an enquiry, downloading a catalog or spec sheet, applying for a job, or reading our blog — you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

2. Website Purpose & Scope

This website is provided as an informational and catalog resource for Dorbell's door hardware products, including mortise handles, pull handles, lock bodies, and main door locks/bolts. It is designed to help dealers, architects, contractors, and direct customers browse our product range, access technical documentation, and submit enquiries.

Any actual order, pricing, quantity, delivery timeline, and payment terms will be established separately through direct communication between you and our sales team, and will be governed by a formal quotation, invoice, or order confirmation issued by Dorbell — not by the content of this website.

3. Intellectual Property

All content on this website — including product images, technical diagrams, catalogs, spec sheets, written content, blog articles, logos, and branding (including the Dorbell name and "Always Safe" mark) — is the property of Dorbell Hardware Pvt. Ltd. or its licensors, and is protected under applicable copyright, trademark, and intellectual property law.

You may view, download, and print materials from this website (such as catalogs and spec sheets) for your own personal or internal business evaluation purposes. You may not reproduce, redistribute, modify, or use any website content for commercial purposes — including republishing our catalogs or specifications as your own, or providing them to a competing manufacturer or distributor — without our prior written permission.

4. User Conduct

By using this website, you agree that you will not:

• Submit false, misleading, or fraudulent information through any form (Enquiry, Contact Us, Careers application, or catalog download).
• Use automated tools, bots, or scraping software to extract content, pricing information, or catalog data from this website.
• Use downloaded catalogs, spec sheets, or product information for the purpose of misrepresenting them as your own products or offerings.
• Attempt to gain unauthorized access to any part of this website, its underlying systems, or any data it may store.
• Use this website in any way that could damage, disable, or impair its functionality, or interfere with any other user's access to it.

We reserve the right to restrict or terminate access to this website for any user found to be in violation of these conditions.

5. Enquiry & Communication Disclaimer

Submitting an enquiry through this website (via the Enquiry form, Contact Us form, or catalog download) does not create any binding obligation on either party. No sales agreement, order, or contractual relationship is formed until formally confirmed in writing between you and Dorbell through a separate quotation, invoice, or order document.

Any response-time commitments referenced on this website (for example, "we respond within 24 hours") reflect our standard best-effort service goal and are not a contractually guaranteed timeline. While we make genuine efforts to meet these timeframes, actual response times may vary due to volume, holidays, or circumstances beyond our control.

6. Job Applications Disclaimer

Submitting a job application through our Careers page does not guarantee an interview, further consideration, or employment with Dorbell. All hiring decisions, including which candidates are contacted, interviewed, or offered a position, are made at Dorbell's sole discretion. Information submitted as part of a job application will be used solely for recruitment purposes, consistent with our Privacy Policy.

7. Product Information Accuracy

We make reasonable efforts to ensure that product specifications, dimensions, finishes, images, and catalog content on this website are accurate and kept up to date. However, due to the nature of manufacturing, reasonable variations in finish tone, dimensional tolerance, or minor specification updates may occur between the time content is published and the time of an actual order.

Final product specifications for any order will be confirmed directly with our sales team at the time of quotation or order confirmation, and this confirmed specification — not the website listing — will govern the actual product supplied.

8. Third-Party Links

This website may contain links to third-party websites or platforms, such as social media pages or partner/dealer websites, for your convenience. Dorbell does not control and is not responsible for the content, accuracy, or practices of any third-party website. Accessing linked third-party sites is done at your own discretion and risk, and is subject to that site's own terms and privacy practices.

9. Limitation of Liability

Nothing in this section limits Dorbell's obligations under any separately executed sales agreement, invoice, or order confirmation, which will govern the actual terms of any product purchase.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Rajkot, Gujarat, India.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices or applicable law. The "Last Updated" date at the top of this page will reflect the most recent revision. Your continued use of this website following any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

12. Contact Information

For questions regarding these Terms of Service, please contact: